Orderbase for TSDs

The Order Engine Under Your Platform

Orderbase is the execution layer between an accepted quote and a delivered service — digital contracts, automated submission, real-time status, and order inventory, all running under your brand across your entire supplier book. Place. Track. Complete.

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The gap after the quote is where buyer trust is won or lost.

Your advisors and ops teams already use Connectbase for discovery and quoting. But after the quote, your operations team becomes a switchboard: a portal per supplier, buyer escalations relayed by phone, install dates hunted down carrier by carrier.

Ops as a switchboard

Advisors and buyers escalate "where's my order?" — your team relays between portals and phones instead of executing.

A portal per supplier

Credentials, formats, and status vocabularies multiplied across your entire book. Every supplier is a separate login and a separate process.

The FOC chase

Commitments to end customers made on dates you hunt down supplier by supplier — every time, for every order.

Five capabilities. One end-to-end workflow.

In UI and API, across the fabric of suppliers in your ecosystem. Your platform in front, our engine underneath — never another destination competing for your advisors.

01

Digital Contract Creation

Ready-to-sign packages generated automatically from the quotes your advisors already run on Connectbase.

02

Digital Signature

Use your client's existing DocuSign key, or leverage the built-in signature capability included in the fee.

03

Order Submission

One standardized path to every supplier in your book — whether API, portal, or email — all normalized to one flow.

04

Order Status

Any order number in — status, install date, and full history out. Pushed to your platform on every state change.

05

Order Inventory

Completed orders land as a live book of business behind every commission — the foundation for your inventory layer.

The same eight steps, no matter the supplier.

API, portal, and email suppliers all normalized to one flow. Every transition logged, every change pushed to your platform automatically.

Order Needs Info
Sent to Vendor
Vendor Acknowledged
Vendor Accepted
Pending FOC
FOC Received
Service Installed
Service Accepted
<2s STATUS ANSWER ON ANY SUPPORTED ORDER
60s PUSHED TO YOUR PLATFORM ON EVERY STATE CHANGE
8 STEPS — EVERY SUPPLIER IN YOUR BOOK
100% OF TRANSITIONS ON THE AUDIT RECORD

Your platform. Your brand. Our engine underneath.

Orderbase is order infrastructure — not another destination competing for your users. API-first with webhooks, the full UI is included for Connectbase platform customers. And because your quotes already live here, orders generate from the discovery and quoting your advisors already run — no new front end to adopt.

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Ready to Transform the Way You Manage Orders?

See how Orderbase connects every step from quote acceptance to confirmed, provisioned service.

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